Average customer service scores fell by an average 1.2ppts in the Grocer 33 annual mystery shopping survey
The Grocer – Latest News
Self-checkouts causing customer service levels to fall
- Camera & Photo33 products
- Surveillance Cameras33 products
- Bullet Cameras11 product
- Dome Cameras22 products
- Surveillance Cameras33 products
- Cats11 product
- Feeding & Watering Supplies11 product
- Automatic Feeders11 product
- Feeding & Watering Supplies11 product
- Electrical33 products
- Door Chimes & Bells22 products
- Outlets & Accessories11 product
- Smart & Remote Controlled Plugs11 product
- Garden Storage & Housing22 products
- Weather Stations22 products
- GPS, Finders & Accessories11 product
- Item Finders11 product
- Hardware11 product
- Door Hardware & Locks11 product
- Dead Bolts11 product
- Door Hardware & Locks11 product
- Home Accessories22 products
- Curtain & Blind Accessories11 product
- Window Treatments11 product
- Blinds11 product
- Roller Blinds11 product
- Blinds11 product
- Indoor Lighting11 product
- Speciality & Decorative Lighting11 product
- Night Lights11 product
- Speciality & Decorative Lighting11 product
- Kitchen & Home Appliances1010 products
- Heating, Cooling & Air Quality33 products
- Air Purifiers11 product
- Dehumidifiers11 product
- Humidifiers11 product
- Single Room Humidifiers11 product
- Small Kitchen Appliances11 product
- Kettles & Hot Water Dispensers11 product
- Electric Kettles11 product
- Kettles & Hot Water Dispensers11 product
- Vacuums & Floor Care66 products
- Vacuums66 products
- Robotic Vacuums66 products
- Vacuums66 products
- Heating, Cooling & Air Quality33 products
- Light Bulbs11 product
- Wi-Fi Bulbs11 product
- Medical Supplies & Equipment11 product
- Diagnostics & Health Monitors11 product
- Scales11 product
- Diagnostics & Health Monitors11 product
- Medication & Treatments11 product
- Sleep & Snoring Aids11 product
- Snore Reducing Aids11 product
- Breathing Aids & Nasal Strips11 product
- Snore Reducing Aids11 product
- Sleep & Snoring Aids11 product
- Safety & Security1212 products
- Fire Safety22 products
- Carbon Monoxide Detectors11 product
- Smoke Alarms11 product
- Home Security & Surveillance Systems1010 products
- Alarm Systems55 products
- Video Doorbells55 products
- Fire Safety22 products
- Uncategorized44 products
- Wellness11 product
- Massage & Relaxation11 product
- Electric Massagers11 product
- Electric Massage Chairs & Seat Pads11 product
- Electric Massagers11 product
- Massage & Relaxation11 product
- Gadgets7878 products
- Computing2424 products
- Phones & Smart Watches3838 products
- Toys22 products
- TVs & Entertainment1414 products
- Garden22292229 products
- Barbecue279279 products
- Chairs33 products
- Christmas621621 products
- Covers149149 products
- Furniture10101010 products
- Light Ropes & Strings44 products
- Outdoor Heating2626 products
- Outdoor Kitchen124124 products
- Outdoor Refrigerators1111 products
- Outdoor Tables11 product
- Sunloungers11 product
- Home1606316063 products
- Appliances13381338 products
- Bedding154154 products
- Bedroom25382538 products
- Furniture608608 products
- Armchairs9090 products
- Corner Sofa285285 products
- Corner Sofa Beds22 products
- Sofa Beds6868 products
- Sofas161161 products
- U Shape Sofas22 products
- Gifts49024902 products
- Home Office942942 products
- Letterboxes & Postboxes153153 products
- Lifestyle27632763 products
- Pet Supplies1919 products
- Wallpaper26462646 products
- Toys & Games489489 products
- Baby66 products
- Bikes & Trikes1212 products
- Games55 products
- Outdoor Play Equipment22 products
- Puzzles4848 products
- Jigsaw Puzzles3434 products
- Ride-on Toys1414 products
- Soft Toys1717 products
- Toys218218 products
- Educational Toys1717 products
- Pretend Play1111 products
- Toy Weapons & Gadgets22 products
- Wooden Toys2222 products